2024 Contact Centre Best Practice Report Key Findings Presentation BRIS

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Thank you for registering for our event! Be sure to encourage your colleagues to attend, and save it in your diary. We look forward to hosting you on the day.

2024 Contact Centre Best Practice Report Key Findings Presentation BRIS

Join us in Brisbane for the launch of the 2024 Contact Centre Best Practice Report and presentation of its key findings.

Date and time

Tuesday, June 18 · 1 - 5:30pm AEST

Location

Emporium Hotel South Bank

267 Grey Street South Brisbane, QLD 4101 Australia

Refund Policy

Refunds up to 7 days before event
Eventbrite's fee is nonrefundable.

About this event

This half day conference includes presentations from data collected from over 250 Australian contact centres presented by industry leaders. Afternoon tea, a hard copy of the report and an opportunity to network over drinks and canapes are included with each ticket.


Topics:

  • Digital Transformation
  • Remote Working
  • Flexible Working
  • Self Service
  • Absenteeism & Attrition
  • Employee Engagement
  • Customer Experience
  • Knowledge Management
  • Workforce Optimisation
  • AI
  • Recruitment
  • Salaries & bonuses
  • + more!


All attendees will receive a hard copy of the report.

Events will be run in Melbourne, Sydney, Brisbane and Adelaide.

Waiting list will be available for registration when the event books out.

Questions? Contact James Witcombe on 0413 212 421


Organized by

SMAART Recruitment
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