Achieve Service Excellence Through Effective Problem Management and RCA

Achieve Service Excellence Through Effective Problem Management and RCA

By Kepner-Tregoe

Date and time

Tue, 28 Mar 2017 7:30 AM - 9:30 AM AEDT

Location

Kepner-Tregoe

Level 13, 20 Berry St North Sydney, NSW 2060 Australia

Description

Increasing the stability of IT is a large strategic priority for many organisations. But with so many competing priorities and such a fast paced environment knowing where to start can be part of the problem.

At KT we've been helping clients improve the stability of their IT function through a variety of sophisticated techniques. At this breakfast we'd like to share with you 6 simple tips that you can apply today to see an immediate improvement in your problem and incident management efforts.

Register for this free breakfast and learn some of the 'magic tricks' we teach our clients.


EVENT DETAILS

7:30am - Registrations open

8:00am - Presentation

8:30am - Q&A session followed by networking and breakfast

9:30am - Close


Please feel free to bring along any colleagues or friends you think might benefit from the session, just be sure to register them for the event so we can cater appropriately. If you have any questions please contact Jade on 0422 171 676. We look forward to seeing you at the event.


Team KT


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