Question 1

What if there are not enough people?

Accepted Answer

Two hours and 30 minutes before the event, we check the number of attendees. As long as there are at least 5 men and 5 women, we will go ahead with the event. However, make sure to keep an eye on your email at this point. We always aim to fill every event we host.

Question 2

What is the latest time I can register?

Accepted Answer

You can register up to 1 hour before the event, but we highly encourage you to register much earlier to ensure your spot and not be in such a rush.

Question 3

What should I bring to the event?

Accepted Answer

Just bring yourself, a positive vibe, and your phone (fully charged!) 
An umbrella if bad weather is looming, although if it’s too nasty we will cancel. And yes, you can bring your dog.

Question 4

Where exactly do I go?

Accepted Answer

Find the Melbourne CBD map at the top of the page and look for the area with numbers 1-8—that’s where your walking routes begin. 30 minutes before the event, we “close the doors” and finalize paths for you and your dates. You’ll then receive your exact starting location through the app.

Question 5

How do I find my dates?

Accepted Answer

30 minutes before the event, log in to fill in what you’re wearing so your dates can spot you easily. You’ll receive a specific address and a live map in the app to guide you. Still unsure? Use the app’s chat feature to message your date 10 minutes before the event if needed.

Question 6

What happens after I buy my ticket?

Accepted Answer

After buying your ticket, check your email—you’ll create an account at https://urbanspark.dating. Log in, and you’ll be prompted to download our app. If needed, download it directly from https://install.page/urbansparkdating.

Question 7

How can I get in touch with support?

Accepted Answer

If you need assistance, our support team is here to help! You can reach us through email, live chat on our website or app, or via WhatsApp. We're available to answer your questions as quickly as possible.
We’ll get back to you as quickly as possible!

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