A tailored program sponsored by the NSW Agency for Clinical Innovation, for health professionals, consumers and carers with an interest in frailty.

Frailty is a complex health syndrome. For quality, person-centred care, health professionals need to be able to have sensitive and enabling conversations with patients and families about uncertainty and preferences for future care.

This workshop is a communication skills ‘taster’ session with the aim to raise awareness of the role of skilled communication in the promotion of effective and appropriate approaches to treatment, aligning what matters most to patients.

Workshop Learning Objectives

During this workshop participants will:

Gain awareness of strategies and key skills important for engaging patients and carers in shared decision-making

Reflect upon difficult conversations with patients, families relevant to the aspects of the frailty spectrum

Understand the importance of effective communication in promoting appropriate and effective care decisions and preventing non-beneficial care

Gain awareness of the underpinning communication skills evidence and frameworks including eliciting perception and communicating risk

Participate in large group experiential learning activities.

Who should attend?

Health professionals, patients and carers who would like to gain awareness of the role of skilled communication to inform appropriate and effective care decisions for people living with frailty or at high risk of becoming frail.

Sponsored by NSW Agency for Clinical Innovation.

Facilitators

This workshop will be facilitated by experts in healthcare communication from Deakin’s Centre for Organisational Change in Person-Centred Healthcare.

Professor Peter Martin

Ms Meg Chiswell

Associate Professor Charlie Corke

Course Details

Cost: Free

Supported by the NSW Agency for Clinical Innovation

Date: Thursday, 4 March 2021

This webinar will be delivered in a 60-minute interactive workshop from 1:30pm – 2:30pm.

Frailty: The role of skilful communication in Shared Decision Making