Healthcare Communication Residential Masterclass

3-Day Residential Masterclass - 21 July 2025 to 23 July 2025

This intensive program will focus on refining core skills and conducting complex, challenging conversations as a healthcare leader.

Hosted by the Healthcare Communication Collective (formerly OCPH), this residential masterclass will be held at the award-winning RACV Cape Schanck Resort on the Mornington Peninsula.

Take time out

Step away from busy clinical practice against the backdrop of a beautiful, distraction free coastal environment. Enjoy a fully catered package, including evenings dinners with local produce and fine dining to nourish and sustain you.

Relax in the luxury and comfort of the five-star accomodation and facilities, boasting a day spa, championship golf course, gym, tennis courts, and pool (additional charges may apply).

During the masterclass delegates will:

• Gain awareness of the evidence-based frameworks and models to support effective communication in healthcare leadership

• Develop skills to observe and deconstruct consultations by analysing patient-clinician, and interprofessional interactions

• Table your own unique communication challenges to draw upon the expertise of interprofessional perspectives

• Enhance communication for performance and professionalism, championing person-centred and ethical care, and driving effective organisational strategy and change
• Apply new skills by engaging in experiential learning with highly specialised simulated patients

• Integrate learning across the contexts of patient care, interprofessional communication, supervision and leadership

Who should attend?

All clinical and healthcare leaders looking to refine core skills and master advanced communication strategies for challenging patient and interprofessional conversations.

Who we are

Learn more about the Healthcare Communication Collective and our facilitators on our website https://www.healthcommcollective.com.au

Masterclass Inclusions

• Accommodation and breakfast for 1 guest for 2 nights, with check in 21 July and check out 23 July 2025 at RACV Cape Schanck Resort
• Participation in the Masterclass, with a fully catered day package from 21-23 July 2025 for one delegate
• Dinner and beverages at the RACV Cape Schanck Resort and/or local restaurants on the Mornington Peninsula on 21 and 22 July 2025, for one delegate
• Access to complimentary facilities, including swimming pool and fitness centre
• Complimentary wireless internet
• Complimentary self-parking
• Certificate of participation for CME purposes (18.5 hours)

Exclusions

• Transport and flights to RACV Cape Schanck Resort
• Mini bar, room service and incidentals
• Meal charges for in-room guests (breakfast, lunch, dinner and all other meals and beverages)
• Accommodation charges where an additional room or additional bedding is required
• Optional extras, such as golf and day spa facilities
• Please note the event program is reserved for registered delegates.

RACV Cape Shanck Resort Website

Cancellation Policy

If a participant chooses to cancel their confirmed registration, or cannot or does not attend the program, the following fees and conditions will apply:

• The registered participant may nominate a substitute delegate in their place in the program at no additional charge. To do so, both the registrant and the nominated substitute must provide written notification to info@healthcommcollective.com.au at least ten working days prior to the first day of the program.
• The registered participant may alternatively cancel their registration in writing to info@healthcommcollective.com.au at least ten working days prior to the first day of the program and pay the applicable cancellation fee.
• Registration cancellations received:

More than 90 days prior to the event will incur a cancellation fee of 10% of the registration fee including GST

Between 90 and 45 days prior to the event will incur a cost recovery fee of 50% of your total registration fee including GST

Less than 45 days prior to the event will incur a cost recovery fee of 100% of your total registration fee including GST.