Sales Relationship Training

Course Overview

At the start of the workshop, we invite everyone to get introduced to each other – and identify group goals we’ll try to meet along the way. Participants can use this as an opportunity to identify learning goals for the day!

Topics covered in this course

Focusing on Your Customer

Participants will be prepared to understand the theory and application of consultative selling in order to identify activities that will produce the most. They will learn about customer-focused sales and understand how the activities and skills used can be measured in a logical effort vs. result framework necessary to achieve success.

What Influences People in Forming Relationships?

Let’s face it: it can be tough to get people to like you. But our special session today will focus on the seven core dynamics that most powerfully drive successful relationships. Today we will learn how to employ them to stay close to lots of people for a long time.

Disclosure

Joe Luft and Harry Ingraham pioneered the modern field of self-awareness when they created the Johari Window, a radical way to improve your interpersonal relationships.Broadening the Johari Window image with disclosure that reveals previously masked layers is one aim for team-building; in this workshop-style presentation, we’ll open up about how it all works!

How to Win Friends and Influence People

At this talk, learn how to become a ‘dynamic force’ in any social situation, one that is sure to impress and persuade everyone in the room. Just like in How to Win Friends and Influence People (1936), one of the greatest and most popular selling non-fiction books of all time, written by Dale Carnegie.

Communication Skills for Relationship Selling

In this session you will find ways to become a better communicator, concentrating on two key areas: asking questions and listening effectively. Fine tune your questioning and listening skills today and get more out of all the conversations that you have in the workplace.

Workshop Wrap-Up

By the end of the day, the children will have an opportunity to ask questions and draw up a success plan.