Question 1

How do I register for Open Week?

Accepted Answer

On this page, click register now at the top of the page. We'll then ask for a few of your details to help us plan and understand your needs for the day. Once you've submitted your registration you will receive a confirmation e-mail in your inbox to the e-mail address you used to register.

Question 2

How much does the event cost to register?

Accepted Answer

Registration and attendance for Open Week is free.

Question 3

How long does the event go for?

Accepted Answer

We are running tours during our Open Week event from 10am until 11am everyday, for the entire week. You will be able to book a half-hour session from 10:30am OR 11:00am. We appreciate you arriving promptly for your session.

Question 4

Does registering and/or attending help me move up the waitlist/guarantee me a place at a centre?

Accepted Answer

No. Attending any of our Open Day events does not guarantee any family a place at the centre. Open Day is an opportunity for your family to experience and see our SDN village for yourself. You can speak to the team directly about joining our waitlist or enquire about availability.

Question 5

Can I bring my child?

Accepted Answer

Of course! We'd love to meet your child, get to know them better, and see what they think of the centre too. Please note that while our centre staff are busy providing tours, they cannot provide supervision. By registering, you take full responsibility for supervising your child(ren).

Question 6

Is there anywhere I can leave my pram?

Accepted Answer

For younger children in prams, most of our centres have pram parking spaces where you may be able to leave your pram for the duration of your stay.

Question 7

Do I need to bring anything to the event?

Accepted Answer

It's up to you. You don't need to bring anything particular on the day, but feel free to bring anything that your child may need or want, such as their favourite toy or water bottle. Our wonderful educators are very experienced at helping your child and family to feel safe and comfortable.

Question 8

Do I need to prepare anything for the event?

Accepted Answer

It's up to you. If you haven't already, we recommend learning more about us on our centre page on the SDN website. You can also learn more about SDN by visiting our social channels and seeing some of the stories of what we get up to across our services.

Question 9

What if I can't make the date?

Accepted Answer

We're sad you won't be able to join us on the day, but we understand that other plans are made in advance or may unexpectedly come up. Instead, you can book a tour at any of our centres when convenient for you and depending on the centre's availability. Book via our site: www.sdn.org.au/book-a-tour

Question 10

Does SDN have an integrated preschool program?

Accepted Answer

Yes. All our Early Education and Care Centres have a dedicated preschool program that prepares children for for the big transition to school. You can learn more about our preschool program here: https://www.sdn.org.au/our-preschool-program

Question 11

Do you cater to dietary requirements?

Accepted Answer

We may not be able to meet all dietary requirements on the day of the event. However, our centre cooks are very well trained in catering to dietary requirements for children when in our care (such as gluten-free, vegetarian, nut or dairy free, etc.).

Question 12

Is there parking available?

Accepted Answer

Many of our centres have parking spaces conveniently located out front or nearby. Parking spaces may be limited and are on a first-come, first-serve basis. Plan your trip early to allow for time to locate the centre and find a parking space. Centres are all also accessible by public transport.

Question 13

I'm a student and/or an early childhood professional who's interested in attending, can I attend?

Accepted Answer

Yes! We welcome any students with a qualification or Early Childhood degree to attend our Open Day event too. It's a great opportunity to learn about traineeships, student placements, work experience and current roles available at SDN, as well as meet and speak to our current staff in person.

Question 14

I'm a current family and would like to volunteer to help on the day.

Accepted Answer

All our Open Day events will be run by current staff from the centre, and are remunerated for their service. For current families wanting to help out and contribute in anyway, please register and let your Centre Director / team know.

Question 15

I have accessibility or special requirements - who do I contact about this?

Accepted Answer

We are an inclusive village where everyone belongs. We'll try out best to accommodate any accessibility or special requirements - it’s best to contact us first so we can talk to you about how we can best prepare our space to meet your needs - 1300 831 445 or sdn@sdn.org.au

Question 16

I have a question that's not listed on here.

Accepted Answer

Please send your question to sdn@sdn.org.au or call us on 1300 831 445, and we'll do our best to assist you.

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