Learn practical tools to identify mental illness, apply de-escalation techniques, and support individuals through trauma-informed care – all tailored to the Australian context.
Join us for a dynamic and interactive training designed for frontline workers, support staff, and community professionals. This session offers essential skills in understanding mental health conditions such as schizophrenia, bipolar disorder, PTSD, depression, and anxiety—and how to respond with empathy, confidence, and professionalism in moments of crisis.
You’ll explore:
- Key signs and symptoms of common mental illnesses
- The difference between mental health and mental illness
- Trauma-informed care and the recovery framework
- Real-world de-escalation strategies for challenging behaviours
- How to prevent burnout and maintain your own wellbeing
This workshop includes scenario-based learning, reflective practice, and practical de-escalation frameworks you can apply immediately. Whether you’re new to the field or looking to refresh your skills, this training is a powerful step toward safer, more effective support.
Recommended for:
- ✅ NDIS Support Workers
- ✅ Social Workers & Case Managers
- ✅ Emergency Responders – including Police, Ambulance, and Fire Services
- ✅ Mental Health & Disability Support Workers
- ✅ Carers, Educators, and Community Service Staff
Whether you're new to the field or looking to refresh your skills, this workshop provides practical, real-world strategies tailored for the Australian context.
📍 Please note: This is an Australia-based training, aligned with local systems such as the NDIS and reflective of trauma-informed best practice in Australian communities.
🖥️ Join us live on Zoom:
👉 https://us06web.zoom.us/j/82604464772