Supporting Mental Illness: Practical De-escalation Skills for Workers

Supporting Mental Illness: Practical De-escalation Skills for Workers

Understand mental health and learn how to de-escalate difficult situations with empathy and confidence.

By Astute Living Care
45 followers
45 followers

Date and time

Friday, May 2 · 2 - 4am UTC

Location

Online

About this event

  • Event lasts 2 hours

Learn practical tools to identify mental illness, apply de-escalation techniques, and support individuals through trauma-informed care – all tailored to the Australian context.

Join us for a dynamic and interactive training designed for frontline workers, support staff, and community professionals. This session offers essential skills in understanding mental health conditions such as schizophrenia, bipolar disorder, PTSD, depression, and anxiety—and how to respond with empathy, confidence, and professionalism in moments of crisis.

You’ll explore:

  • Key signs and symptoms of common mental illnesses
  • The difference between mental health and mental illness
  • Trauma-informed care and the recovery framework
  • Real-world de-escalation strategies for challenging behaviours
  • How to prevent burnout and maintain your own wellbeing

This workshop includes scenario-based learning, reflective practice, and practical de-escalation frameworks you can apply immediately. Whether you’re new to the field or looking to refresh your skills, this training is a powerful step toward safer, more effective support.

Recommended for:

  • NDIS Support Workers
  • Social Workers & Case Managers
  • Emergency Responders – including Police, Ambulance, and Fire Services
  • Mental Health & Disability Support Workers
  • Carers, Educators, and Community Service Staff

Whether you're new to the field or looking to refresh your skills, this workshop provides practical, real-world strategies tailored for the Australian context.

📍 Please note: This is an Australia-based training, aligned with local systems such as the NDIS and reflective of trauma-informed best practice in Australian communities.


🖥️ Join us live on Zoom:
👉 https://us06web.zoom.us/j/82604464772


Organized by

45 followers

Astute Academy, the training arm of Astute Living Care, equips frontline workers with essential skills to support individuals with mental illness in a recovery-focused way. Our interactive sessions—featuring real-life scenarios, role-plays, and hearing voices simulations—foster empathy, enhance rapport, and build confidence. Join us to transform your practice and leave empowered to implement these vital techniques every day.