The 15 Minute Counselling Course - A Free, On-Demand, Self Paced Workshop
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The 15 Minute Counselling Course - A Free, On-Demand, Self Paced Workshop

Learn the listening skills that telephone crisis-line operators learn. Know what to say and what to do when people share their problems

By boultons MultiMedia

Select date and time

Starts on Tue, 3 Dec 2024 1:00 AM PST

Location

Online

About this event

  • Event lasts 1 hour

Learn what to say and what to do when people share their problems. Repeatedly listening to people's problems can cause vicarious trauma and a feeling of helplessness.

This on-demand training video teaches the reflective listening skills that telephone crisis-line operators learn - before they can start listening to people's problems.

Ideal for staff orientation, this training reduces burnout and absenteeism and the knowledge gained increases workplace morale and productivity. It also increases staff resilience and their ability to deal with difficult situations.

Using these RAVE listening skills protects from anxiety and depression caused by vicarious trauma and the need to 'fix things'.

The video includes a QR Code linking to a free copy of our 'How To Stay Sane In A Crazy World' eBook.

The Brain Health Education Institute

www.brainhealtheducation.com.au

There is no need to wait for the Zoom event. You can access the training video here, right now and use the included QR Code to get a free copy of our 'How To Stay Sane In A Crazy World' eBook.

Toddlers To Teens Parenting Toolkit www.pkit.au

In today's fast-paced world, effective parenting skills are increasingly scarce, leading to a range of problems that affect children and society. The lack of boundaries, guidance, and consistent discipline hinders children's development and emotional well-being.

Inadequate parenting also contributes to behavioural issues, including aggression, defiance, and academic underachievement.

At The Brain Health Education Institute, we believe that every family deserves free access to the best parenting information available. That's why we're proud to introduce our new Parenting Toolkit which links to 15 parenting, mental health and wellbeing videos and resources. In this one toolkit, they have access to expert advice on everything from understanding Circle of Security Parenting, early learning well-being resources, how to reduce stress and anxiety and even strategies for managing the teenage years.

By providing easy access to these resources, we hope to make it easier for new and experienced parents to navigate the challenges of raising a child. We believe that every family deserves the support and guidance they need to thrive, and we're committed to providing that support in a way that is accessible, affordable, and convenient. The Parenting Toolkit is free and includes the 15 Minute Counselling Course.

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boultons MultiMedia

Trevor & Annie Boulton - Joint Chief Executive Officers Trevor with wife Annie, established boultons MultiMedia in 1995 to produce leading edge PC based souvenir products and FastTrack Languages, these sold in Harvey Norman, Dick Smith's, Big W and other major Australian department stores and tourism information centres.

Annie and Trevor (with their son Dan) have travelled extensively and taught English as a second language in China, Tibet & The Philippines. Both hold TESOL degrees and soon recognised the need for multimedia products to model basic English phonics and consequently produced the English Pronunciation Teachers Toolkit range which is used internationally.

Trevor and Annie have designed and developed many new and innovative schools based mental health education programs, with a passion derived from their own personal mental health issues. They have been presenting programs in schools for over 25 years. Trevor is a founder of Life Education, Surfers Paradise Anglican Crisis Care, Community Housing and many other youth focused programs. His computer skills led to the production of numerous PC based and online training and support packages for government and the mental health sector. He is a pioneer in the field of virtual meetings and remote training technologies.

As Apple and Android App developers boultons are increasingly using apps and online media for community education projects for Smartphones, Tablets & PC's Annie Boulton - Director of Programs and Training - Cert4TAA Annie directs the Institute's curriculum development and both the online and classroom 'Accreditation Training' programs.

Annie Boulton has taught in various adult educational settings and in high and primary schools. Together, Trevor and Annie were State Trainers for Mental Illness Education, Qld. She was a Regional Manager and was instrumental in developing their primary schools educational programs and educational materials. After their trips to China teaching English, Annie was instrumental in developing their innovative English Pronunciation Teachers Toolkit. Annie has extensive qualifications and experience in the beauty industry after 20 years as a business owner in her early working life. She started teaching and training apprentices in this field. She has used her personal presentation skills in numerous training video productions for government, community education and industry.