Question 1

What is the focus of The Dental Trainer's Playbook Workshop?

Accepted Answer

This workshop is designed to equip dental team leaders with the skills and tools needed to effectively hire, induct, train, and manage new dental assistants and receptionists. It’s a “Train the Trainer” style workshop, providing a comprehensive approach to building a team.

Question 2

Who should attend this workshop?

Accepted Answer

The workshop is ideal for dental practice managers, senior dental assistants, and any team members who are involved in the hiring and training process. If you’re responsible for developing new team members and want to improve your training and management skills, this workshop is for you.

Question 3

What will I learn at the workshop?

Accepted Answer

You’ll learn how to create a structured hiring process, effectively onboard new team members, develop comprehensive training plans, manage performance, and stay compliant with HR laws. There will also be opportunities for one-on-one guidance from HR advisors and insights from TAFE teachers

Question 4

What should I bring to the workshop?

Accepted Answer

Please bring a copy of your standard employment contract used for support staff (dental assistants and receptionists). The HR advisors from Peninsula will review these during the workshop and provide personalised feedback to ensure they are up-to-date and compliant with current HR policies.

Question 5

Is there a dress code for the workshop?

Accepted Answer

The dress code is business casual. We want everyone to be comfortable while still maintaining a professional environment suitable for learning and networking.

Question 6

What is included in the registration fee?

Accepted Answer

Your registration fee includes access to the full-day workshop, a light lunch, morning tea, and an afternoon networking session with snacks and beverages. You’ll also receive a USB packed with valuable resources, including templates and tools discussed during the workshop.

Question 7

What about parking for the day?

Accepted Answer

Bli Bli Village has more than 450 dedicated car spaces for your ease and convenience. Our parking facilities are ticketless and FREE for all customers.

The Dental Trainer's Workshop for Dental Managers

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