Values Diffusion: How Toll Group is Making Sustainability Stick

Values Diffusion: How Toll Group is Making Sustainability Stick

Amid growing global urgency around sustainability, enterprises remain both significant contributors to greenhouse gas emissions and powerful engines for positive change. Yet top-down efforts alone—such as corporate directives and policy mandates—can only go so far in creating meaningful, lasting environmental impact.
This lecture, presented by Toll Group's Anna Green, examines how true sustainability transformation requires both enterprise-led measures and people-led engagement. As an energy-intensive logistics provider, Toll Group has historically depended on policy-driven strategies to manage its carbon emissions footprint. However, recognising the limitations of a purely hierarchical approach, the company has begun leveraging lessons learned from its successful Safety @ Toll program—an initiative that fostered strong team buy-in and personal agency.
By applying values diffusion, Toll is empowering employees at all levels to drive sustainable practices, linking enterprise objectives with daily operations. Anna will discuss how Toll Group integrates policy-based frameworks with employee-led action to increase its metabolic rate of change.

About the speaker:

Anna Green serves as the Chief Commercial and Sustainability Officer at Toll Group. In this role, Anna oversees a diverse portfolio of responsi-bilities, including business growth, key customer relationships, commercial and sales excellence, product development and sustainability across the organisation's worldwide footprint. With over 25 years’ experience working in large, complex multinationals, Anna brings a wealth of experience in international business leadership, cross border trade, strategy and digital transformation to her role.
Prior to joining Toll, Anna led several commercial businesses across the Asia Pacific at Amazon Web Services. She also held several senior executive roles at ANZ Banking Group Limited including Philippines Chief Executive Officer and has practiced law at leading international law firms in London and Sydney. She has served as a Board Director for several ANZ entities across ASEAN, held the role of Director on the Bankers Association of the Philippines and is currently a Director and the Honorary Secretary of the Australian Chamber of Commerce in Singapore. Anna has been a purposeful advocate for enshrining sustainability and diversity of thought in business strategy throughout her career. She has partnered with the UN, regulators, customers and trade and industry associations to build mechanisms that drive meaningful change in this space and she continues to champion purpose driven leadership in her role at Toll Group. Anna holds a Bachelor of Laws from the University of New South Wales, a Bachelor of Arts majoring in Political Science from the Australian National University, and she recently completed a Chief Executive Women scholarship at INSEAD. She has lived and worked in Sydney, London, Vanuatu, Hong Kong, Laos, the Philippines, and is currently based in Singapore with her family.

The public lecture will be delivered in-person. Join us for light refreshments from 5.30pm to 6.30pm. The public lecture will commence at 6.30pm.

For additional information please email reception-mgmt-mktg@unimelb.edu.au