Crucial Conversations for Accountability 1-Day program empowers graduates of Crucial Conversations for Mastering Dialogue to expand on their dialogue skills to candidly and respectfully manage performance at all levels of their organisation.
The additional skills you will learn include:
- Diagnose - Identify what’s contributing to the gap between expected and actual behaviour
- Make It Easy - Don’t lead with YOUR ideas; start by asking others for theirs
- Make It Motivating - Highlight natural consequences to motivate rather than using coercion
- Move To Action - Turn each accountability discussion into a course of action that leads to better outcomes
This training is also based upon the New York Times best-selling business book, Crucial Accountability.
Course Details:
- Duration: 1 Full Day
- Format: Virtual
- Prerequisite: you must have completed the 2 day Crucial Conversations for Mastering Dialogue training course
