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Help Centre

Attending an event

How to get a tax invoice for your order

When tax is charged for a ticket sale and the organizer chooses to send a tax invoice, you can print it from the order confirmation email or under “Tickets” in your Eventbrite account. Not all organizers charge tax on their tickets, and some that do, choose not to send tax invoices. In either case, attendees will not receive a tax invoice. Eventbrite can’t create or send tax invoices on the organizer’s behalf.

In this article

  • Check this first
  • Download and print the .PDF tax invoice
  • Information shown on the tax invoice
  • VAT exemption

Check this first

  • If the event did not charge tax, you won’t receive a tax invoice.

  • Invoices can’t be generated for orders when tax was not charged.  

  • If you were charged tax but don’t see the option to download or print a tax invoice, the organizer has likely chosen to not send invoices. Contact the organizer to request an invoice.

  • Eventbrite can’t create or send tax invoices on the organizer’s behalf.

  • If you need to edit the attendee information that appears on your order and associated tax invoice, take a look here.

Download and print the .PDF tax invoice

If you’re located outside the U.S. and your organizer is providing tax invoices, you can print one from:

  • Your order confirmation - Go to your order confirmation email and open the ‘Invoice’ attachment.

  • Your Eventbrite account - Login and go to Tickets. Then click ‘Print tax invoice’. 

Information shown on the tax invoice

Tax invoices are issued in a standardized format and include the following information:

  • Organizer name, address, and VAT ID.

  • Attendee name and address 

  • Invoice number and date 

  • Item description, quantity, price, tax amount, and total amount paid 

  • Information about Eventbrite as a ticketing partner

Eventbrite can’t change the information, or the order in which it appears on your tax invoice. 

VAT exemption

Organizers using Eventbrite may choose to charge tax on their ticket price based on their analysis of how tax applies to their specific events. Eventbrite is a third party tool (not the event organizer), and we can't predict whether your order will be tax-exempt or not. To check if an event organizer allows you to register without paying value-added tax (VAT), look for a "VAT Number" field on the order form. If the order is tax exempt, you'll receive a success message. If your order is tax exempt and the organizer is issuing tax invoices through Eventbrite, your VAT number will appear on the invoice with 0% VAT.

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